Survey

About your visit

Who are you looking for information for today?

Myself

Someone I care for or support, such as a family member or friend

I work in health or care

Something else, such as study or research

Has a doctor or other health professional diagnosed you (or the person you support) with a joint, muscle or back condition?

Yes, in the last 3 months

Yes, 3 to 6 months ago

Yes, 6 to 12 months ago

Yes, more than a year ago

Not yet. I'm waiting for tests or a diagnosis

No. I'm trying to find out what's causing my symptoms

I'm not sure

What were you (or the person you support) told the condition is?

Osteoarthritis

Joint pain

Back pain (including lower back pain)

Rheumatoid arthritis

Another type of arthritis or related condition

I wasn't given a name for it, or I'm not sure

Which condition(s) do you think it might be, or are you looking into? Select all that apply.

Osteoarthritis Joint pain Back pain (including lower back pain) Rheumatoid arthritis Another type of arthritis or related condition I don't know yet

What is the reason for your visit today? Select up to three most important.

Please tell us

Which of these topics would you like more information or support with? Select up to 3.

Did you find what you were looking for today?

Yes

Partly

No

I'm still looking

What made it harder? Select all that apply.

I couldn't find the information I needed There was too much information to read The information didn't seem to fit my situation I wasn't sure which condition page was right for me Some medical words were hard to understand The website was hard to use on my phone or device I'd rather speak to someone Something else

Please tell us

A bit more about you (optional)

Which of these would help you most right now? Choose up to 2.

Clear information on the website that I can read at my own pace Step-by-step guidance that points me to information for my situation Regular emails with tips and information Talking to someone on a helpline Talking to other people with the same condition An online session where I can get expert advice Exercise videos or guides I can print or download I'm not sure Something else

Please tell us

Before today, how much did you know about Arthritis UK?

A lot

A little

Only the name

Nothing

Is there anything you expected to find on our website but couldn't?

How old are you?

18 to 24

25 to 44

45 to 64

65 to 74

75 or over

Prefer not to say